Rethinking e-commerce returns
with profitablesimplesustainable solutions
Why solve returns?
95%
.. of shoppers says that a poor returns experience will make them less likely to buy from a brand again.57%
.. of shoppers prefer an online shopping experience that provides simple and reliable returns.76%
.. of first-time customers who enjoy an easy return experience say they would shop with that retailer again.55%
.. of shoppers made online purchases knowing they were likely to return some of the items purchased.Freddy is here to help you
Fewer returns
Reduce amount of returns by allowing your customers to send their e-commerce returns directly to the next customer.Profitable returns
Returns should not be a financial hit. Create resale in your return flow by offering returners replacement products to buy.Automate return process
Spend less time on handling returns. Freddy allows you to automate every step of the process, while keeping your high standard of customer service.Simple and straight forward
Freddy Subscription
140€ EUR
/ month
0,30€ EUR / return
Return Management Platform
Financial overview
Custom branding in return flow
Define return rules
Custom gift card refunding
Access to all integrations
Manage multiple stores
Manage team members
Multi language
Multi-Market
Email support
